Q&A

Frequently Asked Questions (FAQ)

General Questions

What is SOLO?
SOLO is an AI-powered facial analytics platform that provides real-time insights into human behavior, engagement, and emotional responses. It helps businesses make data-driven decisions across various industries, including healthcare, retail, transportation, education, and customer service.

How does SOLO work?
SOLO uses advanced facial analysis technology to detect microexpressions, emotional states, and cognitive markers. By leveraging AI and machine learning, it processes real-time video data to provide actionable insights while ensuring privacy and anonymity.

Is SOLO a facial recognition tool?
No, SOLO does not perform facial recognition or identity verification. It focuses on analyzing facial expressions and behavioral patterns while maintaining full privacy compliance.

 

Privacy & Security

Is SOLO privacy-safe?
Yes. SOLO is designed with privacy in mind, ensuring all data is anonymized and compliant with international data protection standards. We do not store personal identity information.

Does SOLO store facial data?
No. SOLO processes facial analytics in real time without storing facial images or personal identifiers, ensuring a privacy-safe experience.

Is SOLO compliant with data regulations?
Yes, SOLO adheres to strict global privacy laws, including HIPPA, Japan APPI, and other data protection regulations, ensuring responsible AI usage.

 

Use Cases & Industries

Which industries can benefit from SOLO?
SOLO is used in multiple industries, including:

  • Healthcare & Patient Monitoring – Detecting distress and improving care.
  • Retail & Advertising – Enhancing customer engagement and ad effectiveness.
  • Transportation & Safety – Preventing accidents by detecting driver fatigue and distraction.
  • Education & Learning – Measuring student focus, engagement, and motivation.
  • Customer Service & Call Centers – Optimizing agent performance and customer satisfaction.

Can SOLO be integrated with existing systems?
Yes, SOLO is designed for easy integration with existing platforms, software, and infrastructure, making implementation seamless for businesses.

 

Technical & Implementation

Does SOLO require special hardware?
No, SOLO operates using standard built-in cameras on computers, smartphones, and other devices, eliminating the need for additional hardware.

How accurate is SOLO’s AI-powered facial analytics?
SOLO has undergone rigorous validation studies in Japan and the US, proving its accuracy in detecting emotional and cognitive states with high precision.

What are the requirements to use SOLO?
SOLO requires a device with a camera and an internet connection. It can be accessed via cloud-based services or integrated into existing software.

 

Getting Started & Support

How can I start using SOLO?
Businesses can contact us for a demo or request a trial integration. Our team will assist in setting up SOLO for your specific needs.

What kind of support does SOLO provide?
We offer dedicated customer support, onboarding assistance, and continuous updates to enhance the platform’s performance.

How can I contact SOLO for more information?
You can reach out through our contact page, schedule a demo.

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